Customers & Products – SWISS21

Product management

Manage the different products available and the stock levels.

Product management

Manage the different products available and the stock levels.


One platform for everything.

Whether few or many articles, B2B or B2C.

Welcome to 21.Commerce – your tool for easy management of customers & products.





Countless possibilities


Add new articles in no time, assign them to categories and enter incoming and outgoing goods so that you always have an overview of your inventory. Create different product variants and view the order history of your customers in their account. Store several images or graduated prices per article. Shipping abroad is also no problem – you can easily store several country groups each with their own shipping information.



Overview of functions

The most important functions of 21.Shop and 21.POS at a glance. Thanks to a simple, logical structure and an intuitive tool, managing your customers and products is a breeze.


Article management with categories


Customer accounts with order history


Stock management with inventory


Articles with variants


Graduated prices

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Several images per article


Country groups with own shipping types


Order status management



FAQs Customers & Products

We answer the most frequently asked questions here. Fast and uncomplicated.

How can I display my products in the shop?

You have the possibility to enter various attributes for your products.  In addition to the name and price, these include a detailed description and several images. You can even embed a video to illustrate the product.

Does the online shop give me an overview of the orders that have been placed?

Yes, in the back office of the shop you have an overview of the orders placed and also the current order status. You can easily see which orders have already been shipped and which are still being processed. 

Is it possible to add several variants and versions of a product?

You can enter your main product and the available versions by using parent and sub-articles. The customer can then see which colours, sizes or types of an article are available.

Can I set automatic discounts for larger order quantities?

Yes, you can use the graduated prices to individually record different item prices from a certain number of items.

Is a delivery note also generated for the customer when an order is placed?

A delivery note is generated for each order.  You can download this from the shop’s back office and add it to the customer’s order.

Help & Support


Frequently asked questions, knowledge base articles and tutorials can be found in our Help Centre. Our dedicated support team and experts are happy to answer any further questions you may have.

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