We answer your frequently asked questions right here.
It’s quick and straightforward.
My company is growing. Is Swiss21.org scalable?
Your company is growing and you need, for example, a payroll accounting? No problem. All of your data can be easily migrated to another ABACUS Business Software solution such as the web-based online software AbaWeb.
I need help. Where do I get support?
During working hours we can personally answer any questions you have about Swiss21.org in our moderated online forum.
Can I also send invoices through the postal service?
Of course. Create your invoice directly in 21.AbaNinja and change the status to ‘Sent’. If you are working with a fiduciary, invoices sent through the postal service will be entered directly by your fiduciary.
How will my customers receive electronic invoices?
Your customers will receive an e-mail with a link. This provides them direct access to a customer portal where they can either pay the invoice online or download it and pay it conventionally. Your advantages: You save postage and can check any time if the invoice has been opened or rejected. Your customer is always informed about the current status thanks to the customer portal.
Which standards does 21.AbaNinja use?
21.AbaNinja uses the European-wide ZUGFeRD standard. PDF invoices with digital signatures are created and can be sent in XML format as an e-invoice at no charge. The XML format allows automatic further processing by both the sender and the recipient without having to manually enter data. The use of XBRL standards allows the fiduciary to create digital machine-readable balance sheets and income statements for banks and tax authorities starting in 2017.